We are a historic and grade II house in North Finchley and we are also a charity. Our Visitor Assistants will work in the Visitor Centre at the Main Entrance to the Gardens.
Please note that this is a Volunteer role so it is not paid.
Your role will be making visitors feel welcome and ensuring their visit is friendly, enjoyable and safe. You will develop a good knowledge of Stephens House and Gardens and the Stephens Collection. You will also develop knowledge of the surrounding area and transport links to enable visitors to receive accurate and relevant information to enhance their visit.
Key Responsibilities
 Pro-actively promote House and Gardens to visitors, ensuring that everyone receives the warmest welcome and exemplary service.
 Maintain a strong team atmosphere, by injecting enthusiasm and promoting a harmonious friendly climate.
 Comply with the Trusts Health and Safety policy and any policies set out to ensure the safety and welfare of visitors, staff and volunteers.
Duties
 Act as a meet and greeter and a source of knowledge and reference point for all visitors.
 Answer questions on the history of the House and Gardens and The Stephens Collection
 Assisting with regular checks on the toilet facilities throughout the day.
 Sell and record merchandise at the entrance desk including the promotion of the Guide Book and events
 Assist Trust staff in any other relevant duties and tasks
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract
Please contact us for more information - we also have volunteer roles available to maintain our gardens!