We are looking for an experienced and well-connected Events and Reservations Assistant for our award-winning bar and restaurant in West London. The ideal candidate will have minimum 2 years’ experience working in reservations and events in London.
You will have an unflappable demeanour and enjoy working as part of a team. Your communication and organisational skills will be second-to-none and you will be able to keep pace in the fast changing world of restaurants.
As the individual responsible for all reservations taken by phone, email, internet and face-to-face, you should have excellent customer service skills, and great hospitality will come naturally to you.
Charlotte’s Group is an independently owned award winning British Hospitality Group in West London. From our original restaurant Charlotte’s Place, we’ve added Charlotte’s Bistro – a bar and restaurant on Turnham Green Terrace in Chiswick and Charlotte’s W5 – a café, bar and restaurant in the new Dicken’s Yard just off Ealing Broadway.
Charlotte’s W5 is the youngest in the Charlotte’s family, we opened in early 2021 with the mission to create a modern local hub for our vibrant Ealing community. Our lovingly restored Victorian stable block and secluded terrace is a multi-purpose space designed to feel just as comfortable visiting on your own as with a large group, for business, pleasure or both! From morning to midnight we cover all the bases – café, bar, restaurant, workspace and events – and all with the creative high quality food, drink and hospitality we’ve become famous for.
We offer:
• £26K p/a + Bonus scheme
• Full time
• 28 days paid holiday
• On shift meals provided
• Generous Staff Discount policy for dining in the restaurants
• Further Training and career advancement
If you are excited about this opportunity and would like to meet us, we look forward to receiving your application and will be in contact soon.