We are looking for a bright and friendly full time Admin Assistant/Receptionist to help the reception team in the busy running of our Physiotherapy clinics. We need a dynamic and versatile individual for the current vacancy at our City practice.
Minimum 2 years experience in the private healthcare sector essential.
Your main duties will include:
o Answering the telephone in polite and professional manner, dealing with all queries.
o Arranging patient appointments and maintaining the practice diary for all JLPC therapists
o Overseeing smooth running of reception desk
o Meeting and greeting patients in a polite and professional manner.
o Dealing with payments via cheque, credit card and cash.
o Administering insurance company claim forms.
o Typing of practice letters and data entry on a daily basis.
o Inputting and maintaining patient details in the practice database.
o General practice administration, (post and filing etc).
o Liaising with the Practice Manager on any clinic issues which may arise.
o Creating, checking and despatching invoices to appropriate parties.
o Debt collection/control from Insurance Companies and private paying clients.
o Any other ad hoc duties as may be requested.
o Social Media
o Covering where possible for the Practice Manager in their absence
experience/Personal Attributes Required
o Good typing skills
o Excellent telephone skills
o Smart appearance
o Professional manner
o Able to cope with a busy and sometimes stressful environment
o Enjoys working in a team environment
o Prepared to take on extra responsible as required
Clinic hours:
Monday – Friday 7.45am – 6.15pm Required hours: Monday – Friday 10.00am – 6.15pm
Salary: £9.00 to £10.00 per hour Contract: Initially three months
Apply with covering letter.