It's an exciting time to join the team at Dominique Ansel Bakery London as our business continues to grow and we move into the busy festive season this offers a great stepping stone for anyone looking to progress towards the role of General Manager.
Competitive Salary depending on experience.
Together with the GM, the Assistant General Manager is responsible for managing the daily operations of our.
Bakery, including the selection, development and performance management of our team and to.
Ensure that our guests have a world class customer service experience.
The Role -
Operations:
• Oversee and manage all areas of our bakery. Ensure compliance with our Operational.
Standards, Company policies and health and safety laws in line with our Handbook guidelines.
• Manage shifts along with the floor manager which includes: daily decision making,
Scheduling, planning while upholding standards, product quality and cleanliness.
• Must be able to handle the pressures of simultaneously coordinating a wide range of.
Activities and recommend appropriate solutions to problems as they arise.
• Completes job responsibilities and performance objectives in a timely and effective manner.
And in accordance with Dominique Ansel policies and procedures.
Sales/Finances:
• Adhere to Dominique Ansel standards and service levels to increase sales and minimize.
Costs, including food, beverage and labour costs.
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related.
Administrative duties are completed accurately, on time and in accordance with company.
Policies and procedures in the absence of the GM.
• Together with the GM, discuss sales goals and strive to meet them.
• Together with the GM, help coordinate product launches and timelines.
Hospitality:
• Ensure world class guest service in all areas. Respond to complaints (after consulting with.
The GM), and in the absence of the GM taking any and all appropriate actions to turn.
Unhappy guests into happy and return guests.
• Responsible for checking daily the consistent high quality of food preparation, food.
Appearance and service through visual checks and tastings with all issues being fed back to.
Executive pastry Chef or GM.
• Provide a presence in local community and keep a good relationship with our Neighbours.
• Be a passionate ambassador of our brand and mission while having a fun experience.
• Understand company social media policy and uphold the image and presence as per the.
Guidelines.
Cleanliness/Safety:
• Keep excellent sanitary practices in line with FSA standards for food handling, general.
Cleanliness, and maintenance of kitchen and dining areas and trains the team to do the same.
• Maintain a consistently high bakery image, including, tidiness on the floor, proper uniforms,
And appearance standards.
• Together with the BOH managers, looks over porters to ensure regular floor sweeps,
Bathroom checks, Bussing, deep cleans etc.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents.
• Completes accident reports promptly in the event that a guest or team member is injured.
(Always consulting with the GM).
Training/Hiring:
• Interview potential new team members. Direct hiring, supervision, development and, when.
Necessary, discipline employees (verbal and written warnings).
• Conduct orientation, explain the Dominique Ansel Philosophy, and oversee the welcome and.
Training of new team members.
• Motivate employees, encourage our core values to work as a team to ensure that food and.
Service meet appropriate standards.
• Develop employees by providing ongoing feedback, establishing performance expectations.
And by conducting performance reviews. Also encouraging team member feedback.
• Maintain an up-to-date plan of staffing needs alongside GM.
• Keeps General Manager promptly and fully informed of all issues (i.e. Problems, unusual.
Matters of significance and positive events) and takes prompt corrective action where.
Necessary or suggests alternative courses of action.
• Maintains a favourable working relationship with all company employees to foster and.
Promote a cooperative and harmonious working climate which will be conducive to.
Maximum employee morale, productivity and efficiency/effectiveness.
• Monitor punctuality.
In addition to these responsibilities, as an Assistant General Manager, the most important thing is.
Maintain flexibility and jump in wherever you are needed as various duties may arrive outside of this.
List. You are a leader for our team, and a role model. Use this as a chance to show us your.
Leadership, initiative, and personality.
Please contact Venus with a little bit about yourself and why this position is of interest to you, good luck!