Reporting to:
Office and Human Resources Manager
Location:
City Road, Islington
Deadline for applications:
9Am on 27th June.  Interviews being held during the week commencing 9th July, 2022.
Salary:
£22,835  Part-time applications welcomed
Please do not send CVs as application as we are not able to accept them.  Please complete the application form that is available from the jobs page on our website. Link below.

Think Forward is a breakthrough coaching programme that ensures young people who are disengaged from or under performing at school receive the support they need to transition into sustained employment.

We are looking for an experienced office and finance administrator to work in this pivotal role within our busy Operations department providing support to our team and keeping things going!
Overview and purpose of the role

The role requires a motivated person who can help make Think Forward a great place to work and be relied on as a source of support to the team. This person will be willing to turn their hand to anything:

Keep some of our contracts running smoothly by managing the administration side.
Ensuring that our financial processing is quick and efficient.
Keeping our IT and telephone systems running smoothly and proposing improvements.
Making sure everyone who encounters Think Forward gets the response they were looking for and receives a good impression.

Key responsibilities
Office Administration:

Assist Office and Human Resources Manager with activities and operations to ensure efficiency and compliance with organisational policies.
Be responsible for planning expenditure in line with set budget to monitor and maintain office equipment and supplies, including procuring and maintenance of relationship with suppliers.
Ensure the office is well maintained, clean and secure.
Ensure insurance policies are up to date
React to change in operational need minimizing impact on delivery of Think Forward programme.
Manage our central email address, disseminating emails appropriately.

Financial Transactions Processing (supervised by Head of Finance):

Be the point of contact for team queries relating to budgets, expenditure and expenses.
Receive and prepare expense claims in readiness for weekly payment run.
Process all monthly transactions including expenses payments, invoices, month end accruals and prepayments.
Overall responsibility for maintaining SAGE.
Undertake bank and credit card reconciliations at month-end.
Assist with financial reporting and assist with year-end and audit processes.
Ensure compliance with Companies House and Charity Commission requirements including an-nual return and informing them of any changes.
Instigate and manage float / petty cash system.

It:

Be the point of contact for team enquiries relating to mobile phone or IT systems.
Develop relationship with service provider.
Keep abreast of IT developments and contributing to IT strategy/proposing improvements.
Ensure adequacy and effectiveness of data backup and security of data.
Procure, manage and track stocks of IT supplies - laptops, tablets, phone, accessories.
Research and propose alternatives to established partnerships when required.

Additional Administration:

Support colleagues with ad-hoc administrative tasks and projects.
Contribute towards events management processes.

Person specification
Qualifications/skills/experience:

5 GCSEs or equivalent
3 Years’ relevant prior experience
Knowledge of administrative and clerical procedures.
Knowledge of computers and relevant software applications.
Knowledge of customer service principles and practices.
Highly numerate
​Able to use SAGE/knowledge of other accounting software.
Personal qualities:
Professional personal presentation
Excellent time management skills
Good verbal and written communication skills; friendly and approachable.
Good organising and planning skills
Highly reliable and confidential
Excellent attention to detail
​Uses own initiative and can work well when unsupervised.

Think Forward is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment.
Think Forward are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Closing date for applications is 9am on Thursday 27th June, 2022.  Interviews will be held during the week commencing 9th July, 2022.  Please apply by returning your completed application form as a word document (we do not accept CVs).