Job description
Position:                                 Activities and Volunteer Co-coordinator.
Salary:                                     £16,329 actual per annum.
Hours of Work:                      30 hrs Monday to Friday (including 30min unpaid daily lunch break)
Annual leave:                         20 days leave plus bank holidays.
Responsible to:                       Centre Manager.
Accountable to:                      TOPWA Management Committee.
Purpose of the Post

To work under the direction of the Centre Manager to develop and run imaginative and creative activities that are safe, enjoyable and that promote well-being, independence and involvement of the people we serve.
To manage volunteer recruitment.
To adopt a person-centred ethos and have a desire to make a difference to the lives of older people attending the centre.
To assist other centre staff to achieve the charity’s aims.
To be responsible for the well-being of members and for settling in new members until they feel confident.
May occasionally need to provide practical assistance for older people within the Centre.
[NB Centre users are all independent and self- managing, but occasional assistance with personal care may be required]

Main Duties

To work with other staff members and volunteers in order to provide activities contributing to a social centre that meet the needs of older people.
To recruit volunteers, interview, induct and match them with appropriate roles. To complete any.

Necessary paperwork associated with this task. To maintain a Rota system for in-house volunteer.
Roles.

To develop and organise programs of social activities to attract members and potential members.
To complete thorough risk assessments for all centre based activities and external trips.
To produce in collaboration with other staff members a monthly member’s newsletter and a quarterly volunteers newsletter.
To motivate members to join in activities.
To ensure the well-being of all members and be responsible for settling new members into the centre environment until such times they feel confident.
To prepare rooms for the activities and ensure that these are left in good order at the end of the day.
To run activities, to arrange outings and to recruit and train volunteers to help in running activities and outings.
To assist the manager in planning special events such as coffee mornings, open days, special events/lunches, volunteers parties.
To give supervision and support to the volunteers who are assisting in the running of activities.
To undertake such administration tasks as is necessary to the post.
To prepare monitoring and other reports required by the manager, trustees and funders as and when necessary.
Maintain full and accurate records of activities using relevant documents, in order to monitor, record and evaluate individual and group participation and success.
To attend supervision and appraisal sessions as required.
To attend training courses as required to meet identified needs.
To attend meetings as required.
To be responsible for promoting Elleray Hall services, such as distributing publicity materials.
To libraries, GPs, sheltered housing, in collaboration with other staff members maintain the Centre’s website etc.
To work with and enthuse older people and to participate in centre activities.
To assist other staff in the day-to-day running of the Centre.
Comply in all respects with the Charity’s Policies and Procedures as detailed in the Staff Handbook.
To be actively involved in applying to funders for grants to cover the Activities Organiser’s salary, administrative costs and the subsidies for activities.
To liaise when required with other Council Departments, Statutory Bodies, Voluntary Organisations, outside Agencies and local businesses.
To undertake any other duties as may be deemed appropriate by the Centre Manager.

experience and Knowledge
Essential

Understanding the needs of older people.
experience of recruiting, supporting and supervising volunteers.
experience of promoting services.

Broad-based administrative, clerical and experience.
Good working knowledge of Microsoft office, email, social media, updating the centre’s website, database entry and other applications.
Excellent communication, written and interpersonal skills.
An understanding of confidentiality, data protection and safeguarding issues.
experience of working with the elderly paid or unpaid.

Desirable

experience of working alongside volunteers.
First Aid qualification (training will be provided).

Skills and Abilities

Ability to liaise with a range of individuals and organisations for the purpose of providing a social centre service for elderly people living in the Borough of Richmond.
Ability to arrange a range of activities to suit members’ capabilities.
Ability to communicate effectively at all levels both verbally and in writing.
Possession of effective organisational skills and the ability to plan and prioritise work in a pressurised environment.
Ability to work within a small staff team.
Ability to work without direct supervision.
Ability to cover other staff duties in their absence.
Ability to maintain confidentiality at all times and deal with sensitive issues in a discreet and professional way.
Ability to demonstrate an understanding of why Equal Opportunities and Health and Safety are important in employment and service delivery.
experience in using IT systems including inputting of computerised data.