Peabody has an  exciting opportunity for a Sales Co-coordinator to join our team in London. You will join us on a full time, fixed term basis and will receive a salary of £30,000 - £33,000 per annum.
Following the merger of Peabody and Family Mosaic, the new organisation is a significantly larger, more diverse organisation, employing over 3,000 people. A challenging role, part of a growing business and adding significant value by optimising our marketing strategies and campaigns to maximize revenue for Peabody from new and existing properties through a variety of intermediate and outright sale products by providing support to the Sales Team/Department to ensure effective service delivery is achieved and maintained.
The Sales Co-coordinator Role
To contribute to Peabody’s goals for growth, through the sale of new homes for Private Sale, Help to Buy, Shared Ownership and our Resident Sales products and Services through the sale of new homes for market sale and intermediate housing products achieving sales reservation, exchange and completion targets.
To provide first class customer service focused on contributing towards the delivery of the Association’s programme of new build sales.
Key responsibilities of our Sales Co-coordinator:
- Develop and maintain relationships with internal and external stakeholders in order to support our customers.
- Assess clients’ needs to ensure effective service delivery.
- Advise and support our customers in resolving their queries and issues, ensuring that their expectations are managed and proactive resolutions are identified.
- Update and maintain systems/ records to ensure that information/data is kept up to date and accurate and that KPI’s are met.
- Ensure that all policies and procedures are adhered to so that consistent and standard practice is achieved across the organisation.
- Follow Peabody Health and Safety policies and procedures to ensure, as far as is practicable, your own safety and that of others in the workplace. You may be required to undertake specific Health and Safety roles such as Fire Warden or First Aider as part of your duties.
Knowledge/experience/ Skills required of our Sales Co-coordinator:
- An understanding of the newbuild affordable housing sector, Local Authority and HCA requirements in line with the Capital Funding Guide.
- Ability to work under pressure and manage high volume numbers of sales in the new build industry.
- Highly organized, solution-focused problem solving skills, able to work under pressure in a dynamic sales environment and manage high volume of projects and deadlines.
- Committed to delivering high quality customer-driven services, demonstrating best practice, and achieving best value.
- Ability to work with minimal supervision and to deliver quickly.
- Excellent numerical and administration skills.
- Have a full understanding of sales processes and legislation, particularly the Consumer Code.
- Demonstrable experience of working within a newbuild sales environment, preferably with experience of the shared ownership and Help to Buy schemes.
- experience of delivering excellent customer service with strong interpersonal skills.

Closing Date: 18 September at 5.00 pm
If you feel you have the skills and experience needed to become our Sales Co-coordinator please click ‘Apply’ now to be directed to our careers page and complete your application. Please monitor your emails also during this time.
Peabody is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
No agency interest