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Peligoni Sales Consultant Vacancy

Posted: 82 days ago
Place: Shepherds Bush, London

-Reporting to the head of sales, the primary responsibility is to take and manage all bookings from initial enquiry through to confirmation and arrival.
-Ensure an increasing conversion rate from leads to bookings.
-Ensure exceptional data capture from leads and feedback from visitors.
-Maintain exceptional relationship with clients before during and after their stay.
-Ensuring smooth running of the operation by maintaining exceptional attention to detail in booking process and information gathering for the in resort team.
-Ensuring accuracy is at the heart of the sales pathway to ensure guests’ expectations are met and if possible exceeded
This will involve
-Proactively managing all enquiries from channels including email, telephone and online chat
-Upselling in resort products to enhance the guest experience and improve peripheral revenues.
-Work closely with the business development and marketing teams to improve effectiveness of marketing budget.
-Working alongside the Peligoni Club sales team to develop consistent messaging and an innovative soft sale technique.
-Applicants should
-Have experience working in sales and guest relations for a luxury UK market
-Have an impeccable telephone manner
-Be able to demonstrate exceptional attention to detail in their work
-Be career minded and looking to develop their skills and experience
-Motivated and excited by the travel business
-Be proactive and able to manage time efficiently.
-Be able to think on their feet and creatively address issues that come up.
-Work well in a team
-Reporting to Director of Sales
Fun and Benefits;
- Depending on experience, £22 - £26,000 plus commission and bonus OTE £30K +
-Familiarisation trips in Europe and the UK
-Travel discounts of our portfolio
-Uncapped commission
-Working with exceptionally creative people
-Opportunity for career development and coaching.

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