We are looking for an experienced Reservations Agent and Receptionist to join our continually growing agency Berkeley Scott on a temporary basis. We work along a side the most known Hotels and Private Clubs in London. Job responsibilities: - Effectively handle all incoming calls and email enquiries for reservations with converting them to bookings. - Be commercially aware and able to offer recommendations on services - To complete all bookings, - Accurate data entry, ensuring that all guest records are correctly inputted at all times, Desired Skills: - Telephone based customer service experience is a must, - Previous experience with Opera/Open Table is preferred, however some training will be provided at the start, - Good attention to detail and administration skills - Previous experience of working with high profile places and VIP guests - experience of working in a 5 star/luxury hotel or restaurant environment  - Excellent reading, writing, and oral proficiency in the English language - Excellent time management skills - Problem solving skills and the ability to manage complaints efficiently- Sufficient knowledge of Microsoft Office We can offer:-excellent pay rate plus benefits and holidays-working for the best companies out there (Hotels, Contract Caterers, Private Clubs)-working weekends at stadiums, gigs and concerts as additional-flexible hours Monday to Friday also Saturdays and Sundays, you can choose the time and day!To book an appointment reply to the advert with CV attachment. Looking forward to hear from you and welcome you on board.