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Receptionist Job in London

Posted: Today
Place: SW1Y 6LX, Greater London



Since Wiltons was established in 1742, it has consistently enjoyed a reputation as the epitome of fine British dining in London. The atmosphere is perfectly matched with the immaculately prepared wild fish, shellfish, and game in season and meat dishes sourced from the finest farms.
Wiltons combines a modern philosophy on service with all that is traditionally British to create the perfect dining experience. Noted since 1742 for the finest oysters, fish and game.
The restaurant’s sister restaurant is Franco’s also on Jermyn Street, both of which are owned by the Hambros family.
Wiltons is open for lunch and dinner from Monday to Friday and dinner on Saturday’s.
The Role and Duties:
We are looking for a Professional Receptionist/Reservationist to join our front of house team lead by Restaurant Manager Michael Stokes and Director Jason Phillips.
-Welcoming and escorting guests to their tables.
-Answering phone calls, making and cancelling reservations.
-Assisting with the daily a la Carte menu and event menus by liaising with Head Chef and Events Manager.
-Responding to email requests and enquiries.
-Build relationships with the local Hotel concierges and regular guests.
-Assisting the Reception Manager and Events Manager.
Ideal Candidate:
-Fluent in written and spoken English.
-Be able to touch type a minimum of 40 wpm.
-At least 1 years’ experience in a similar operation.
-Exceptional customer service skills and telephone manner.
-Excellent communicator and organisational skills.
-Able to work under pressure
-Real pride and passion for what you do, with the ability to build long term relationships with our regular guests.
-Having previously worked with Open Table and TISSL systems.
Benefits:
-Competitive remuneration which includes participation in our tronc scheme starting from £25,000
-The restaurant is closed on Sundays and Bank holidays.
-Clothing provided
-50% Discount in each restaurant
-Company pension scheme
-Meals whilst on duty
-Training and development opportunities
Please note that applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.
For more information please visit our website wiltonscouk.

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