We are currently looking for a General Manager for a small business to join our team. Within this role, the successful candidate will ensure that the organisation is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and clients.
You will be in charge of the implementation of business measures, new guidelines or strategies. You will work jointly with other department heads to improve the working environment and business processes of a company and to strengthen client relationships and ensure the successful continuance of business operations. You will do a lot of liaising with other team members, including interacting with managers of different areas of the organisation, presenting findings to stakeholders and higher management as well as training and supervising new employees and tracking and measuring staff performance
The successful candidate must have a proven track record in a similar role and be able to provide evidence of managing and developing key clients. The candidate will have total responsibility of all client relationship management hence must have strong people management skills and is able to develop our current contracts.
The typical candidate must be friendly, hard-working and passionate about what they do and by showing such commitment; they reward their team members with a lovely place to work and the chance to achieve their potential.
Duties may include but not limited to;
• Conducting office management tasks
• Coordinating and conducting company internal and external audits
• Ensuring safety regulations are adhered to
• Implementing measures to provide motivation for employees
• Overseeing all departments and assess that they are meeting customer satisfaction goals
• Preparing, revising and submitting reports, budgets and other documentation
• Dialogue with clientele about various client concerns, issues or queries
• Communicating information to the departments filtered for management
• Implementing quality management and regulatory compliance strategies
• Preparing estimates and cost tenders
Skills;
• Strong organisational skills
• Be able to multitask
• Be able to use computer applications effectively
• Have prior experience in operational management
• Efficiently communicate both verbally and in written form
• Have comprehensive knowledge of quality management processes, procedures and its implementation
• Have leadership and supervisory skills
• Have interpersonal skills
• Be able to work alone and with teams
• Be able to coordinate with other departments
• Excellent project, planning, change and time management capabilities
• Be cordial and professional
• Be innovative
• Have good judgement and decision making skills
Competitive Salary.