Title: Customer Service Advisor
Location: City of London
Salary: £18,000 - £25,000
Our client is looking to recruit a permanent, full-time Customer Service Advisor to be based in London.
Job responsibilities :
Ensuring the best possible service is provided to their loyal customers at all times
Being able to multitask between phone, email, webchat and social media platforms
Identify and recommend additional products to suit customers needs
Dealing with customer inquiries via email and over the telephone.
Updating customer details on internal databases.
Dealing with all associated administration.
Requirement and Attributes:
With a proactive approach to problem solving, have a positive attitude towards things.
Good attention to detail.
Excel, Power Point, word, and Microsoft project skills.
Data analysis skills.
Good online eCommerce sense.
If you feel you have the relevant experience and credentials for this role, then please simply send your CV by hitting APPLY NOW!