There are plenty of part time job opportunities in the United Kingdom . Working as a customer service assistant is one of the best. The work is not particularly demanding. It does not require any specific educational qualifications either. The median annual salary is calculated to be around £15,500. You should definitely consider this customer service job description to decide whether this position is right for you.
The main task of the customer service assistant is to deal with customers. This can happen face to face at a retail store or a company office. This can be done over the telephone as well. You might have to communicate with customers via email as well. In many cases, you will have to use all three forms of communication.
This job involves a lot of responsibilities. You will have to respond to all customer inquiries. You will have to perform verification as well. Most often, customer service assistants have to handle and resolve complaints.
On the job, you will be responsible for processing orders and requests as well as for keeping records of inquiries and complaints. You might also have to manage customer accounts. This may involve entering any purchases, inquiries, complaints, repairs and replacements.
As a customer service assistant, you will have to interact actively with members of other departments within the company. This is often necessary to respond to customer inquiries and to resolve specific issues.
You can expect to have an irregular work schedule. Since you will be working part time, you may have to work for a number of hours in the morning, in the afternoon or in the evening. You will often have to work over the weekend as well.
You have learned a lot about working as a customer service assistant. Now is the time to make up your mind and start your search for such part time jobs in UK.