Well established, independent estate agency with offices in London, seeking an experienced administrator.
Job Description:
We are looking to recruit an administrator with finance experience to join our busy team. Reporting to the Operations Manager, the potholder will be responsible for the administrative duties and the maintenance of financial records on the Companies administration systems. Duties will include reconciliation and reporting of online payments, assisting with debtor reporting and monitoring and ensuring compliance with financial procedures across the organisation.
Help us deliver a service with Impact;
Delivering high quality sales and lettings to our customers and driving the companies brand and reputation; Joining us as an administrator, you will enable this fast-paced office to run smoothly day-to-day by prioritising a range of tasks with ease. You’ll actively develop stakeholder relationships and apply your experience and initiative to supporting colleagues on key projects. You will provide:
Excellent interpersonal skills to manage calls from landlords, tenants and service providers
Reference checks for potential tenants and arranging for Tenancy Agreements to be signed and renewed
Managing and alerting maintenance issues, repairs, gas certificates etc.
Liaising with all parties including service providers to arrange works needed
Escalating any unsolved disputes directly to the Property Manager
Ensuring all company policies and industry compliances are adhered.
Knowledge using IT systems and database experience.
Provide project support – including planning, preparing presentations.
Prepare portal content and departmental communications as required.
Secretariat support - departmental meetings, including minute taking.
Administer the office budget processes.
Support the administrative needs of other teams when required.
Relationship management with cross departments and staff.
Process sales/purchase invoices
Prepare and send invoices to tenants for rent, etc.
Allocation of income payments and reporting all rental income and deposits
Reminder letters for late rent
Allocation of outgoing payments and reporting of all expenses
Making payments and liaising with banks and financial institutions
Credit controller duties; acquire payments and report
Prepare documents for the quarterly VAT returns for the company
General administration duties
Filing financial documents into the Tenants’ folders
Fluent English is a must
Proficiency with PC homes software is beneficial
Knowledge of a second language is beneficial
Financial Administrator - Reporting to the Manager
What you will need to succeed:
The successful candidate will be highly literate and numerate, have good attention to detail, and have an ability to learn new tasks and systems. S/he will be motivated, and able to communicate effectively both orally and in writing. S/he will have a good knowledge of spreadsheets, and preferably have experience in the use of financial ledger systems.
We’re looking for an Administrator to help us develop and deliver, supporting key projects and working with colleagues across the organisation.
An administrative background within estate agency or property management or transferable skills is preferred for this administration role, including the following;
A strong educational background, preferably NVQ/Diploma.
Strong administrative experience working in a busy environment.
Good communication skills.
Knowledge of Microsoft Outlook, Word, Power Point and Excel
experience of procurement would be helpful
Excellent attention to detail and the ability to prioritise effectively
Social media, live booking skills
Proactive and motivated to improve business processes
Pride yourself in your attention to detail
Happy to juggle a varied workload under pressure
Savvy with 100% in common sense and initiative
Ideally live within an easily commutable distance
Love the buzz of a fast-paced working environment.
Qualities
Professional
Exceptional integrity
HONEST
Highly organised
Inspirational
Benefits
You will be part of an incredible customer focused service and an outstanding property company.
Influence the most exciting property business in the UK
Training on the job and by industry experts
Career Progression plus a salary of between £18,000 and £22,000;