Sales Consultant Required NW10
Main Duties:
Engage Enquiries and follow a Consultative Sales process to add value convert into Sales.
Key Responsibilities
Engage Enquiry provided using a consultative process in a Timely Manner
Use Questioning Skills to find what is important to the customer build this into your sales Proposition
Communicate Clearly and effectively to insure correct expectations are set to the customer in terms of the service being offered
Build Rapport and trust with potential Customers by using listening skills and in depth understanding of the service being proposed
Work within set Parameters and Accurately build cost’s for each proposition obtaining rates from Agents and suppliers
Manage Sales Pipeline through active follow up of Quotes
Listen and respond Objections to proposed service using ARC methodology to turn the Objection into an opportunity
Once the Sales process has been followed be prepared to ask for the business
to liaise with the customer on operational matters, confirming job schedule, timing and accessibility of collection and delivery address to provide a seamless handover of the file to Move Coordinator
Work in a high paced fast environment be prepared to have many things on the go at once!
Be responsible in liaising with your customers over customer service issues using problem solving skills to assist.
to keep Manager notified of any issues which may affect or enhance the Company’s performance
Act within the companies set procedures and codes of contact.
Skills and experience:
Sales Focus and ability to effectively communicate with a wide range of people
Effective questioning skills
Understanding of Logistics process and ability
Strong numerical skills
Ability to prioritise and manage large number of job files efficiently and work in highly pressurised environment
Sales experience
Closing skills
Personal attributes:
Target Driven and Hungry (The Role has Uncapped Commission)
Strong Interpersonal Skills.