We are Arepa and Co, an independent and one of the most recognised Venezuelan Restaurants in London. We started our business as a market stall in Camden Market in 2010 and later we opened our first fixed location by the Regents Canal. We are now ready to open our second location due to popular demand, on the vibrant Paradise Row in Bethnal Green, and we are excited to be bringing our unique food offering to a new area in East London. As part of this adventure, we are looking for an extraordinary Restaurant Manager to help us open and launch our site and help us deliver a friendly, engaging and amazing restaurant experience.
---The job---
This role is responsible for ensuring that:

Restaurant Operations are run smoothly and effectively at all times, following procedures and adhering to the highest Food and Safety standards and protocols.
Customer Service is exceptional at all times, ensuring the waiting and floor staff follows our customer service procedures at all times with enthusiasm, passion and friendliness.
Profitability of the business is effectively managed and monitored in a weekly basis, ensuring that all key performance indicators are kept within budget and expected performance levels.
Creating a High Performance Team Culture , where people are motivated, highly engaged and show their passion for what we do and the company.

The above responsibilities means that you have to carry out the following in a regular basis:

Weekly inventory and stock take reporting.
Prepare weekly rotas according to sales forecast.
Place, receive and log stock orders a few times a week.
Coordinate and monitor weekly cleaning plans and preventative maintenance.
Receive, allocate and manage restaurant bookings in a daily basis.
Recruit and train waiting and bar staff when required.

You will be also required to run shifts for a minimum of 35 hrs per week and work some evenings and weekends.
---Our culture and who we are---
Our team and culture is precious to us and in addition to being able to perform the Restaurant Manager role to great standards, the successful candidate need to demonstrate their alignment to our philosophy and values. Here’s some our key values:

Playing as a Team: Supporting and helping others, being flexible and embracing the uniqueness and diversity of others. Always willing to take part.
Being You : Being authentic, bringing your personality to work and embracing your uniqueness.
Love for Customers: Having a passion for making our customers truly happy, enthusiastic energy, attention to detail and a killing smile.
Commitment to Excellence : Doing always a great job, pulling your weight, going the extra mile, offering solutions, doing the job well even when no one is looking.
Responsibility: We do what what the role requires, we take ownership, we don’t do excuses, we hold the bar high when it comes to performance.
Open to Learn: Being willing to always learn new ways of doing things, learn from each other and being open to receive and give positive feedback.

If this sounds like a team you want to be part of, please get in touch, we want to hear from you and meet you. Join us in the building of a brand new restaurant and be a co-creator of this experience.
In addition to the stated pay, we offer:

A generous and guaranteed amount of tips and Service Charge.
An opportunity to take part on the opening of a brand new restaurant.
Extensive training in several areas, including leadership and coaching.
Discounts across our other restaurants and retail businesses.
Fair and considered approach to working hours and personal time.
Bonus scheme and non-monetary benefits and rewards.
To listen to you, to get you involved and respect and celebrate your uniqueness.

If you think you are special, if you believe in growth, learning and development and if you want to help us co-create a great place to work. Please get in touch. Join us in an adventure and let’s make a difference together.
Job Type: Full-time
Salary: £25,000.00 to £30,000.00 /year