Mint Leaf Lounge / City of London
We now have an opportunity for full time Receptionist to join our friendly team!
You must have an outgoing personality and passion for delivering outstanding customer service. Must be a team player with high standards of personal presentation.
In return we offer excellent rates of pay, a great work environment and excellent training and development.
Skills and Responsibilities:
• Exceptional telephone manner
• Exceptional written communication
• Outstanding attention to detail, encouraging a culture of high standards throughout the team.
• Managing the reservations during busy shifts
• Previous experience working with "Open Table" would be an advantage
• Conducting email communication with restaurant guests
• Acknowledging guests’ feedback with generosity and empathy
• Dynamic, enthusiastic and full of personality with a can-do attitude
• Real pride and passion for what you do, with the ability to build rapport and long term relationships with guests
• Confident in both email and telephone communication
• experience in handling guest feedback with the confidence to communicate this to the management team
• A passion for learning
• Maintaining excellent communication with other departments of the restaurant
Full Training will be provided to the right candidate.
To apply, please send an up-to-date CV with a covering letter.
Must be able to live and work in the UK.