JOB ROLE PUB MANAGER
Live out role £11 p/h
• interacting with customers (including serving food and drink) and ensuring that high standards of customer service are maintained;
• taking responsibility for pub safety and security;
• making sure you comply with health and safety regulations at all times in the pub, kitchen and other areas;
• organising and advertising events such as, comedy nights, quizzes and karaoke competitions, etc;
• collecting and acting on customer feedback to improve the overall running of the venue;
• undertaking regular stock checks, and restocking (which involves physical work);
• ensuring regular maintenance of the premises, including cleaning and repairs;
• recruiting, training and managing staff, including leading meetings to update and motivate staff;
• monitoring profitability and performance to ensure sales targets are met or exceeded;
• meeting with the area or business manager for the region to assess pub performance and set sales targets;
• maintaining relations with members of the local community, the police and liquor licensing authorities.
Qualifications
• business and hospitality;
• Personal Alcohol licence;
• business or management;
• hospitality management;
• hotel and catering;
• marketing.
In England and Wales, under the Licensing Act of 2003, anyone supplying or authorising the supply or retail sale of alcohol must hold a personal licence.In order to gain a licence, you must have an accredited licensing qualification.
SKILLS
For pub manager jobs you are usually expected to have a good background in customer service at a supervisory level and experience of bar or restaurant work. You will also need to show evidence of the following:
• a commercial approach (preferably developed through experience in a retail environment) and the ability to organise successful marketing and promotional activities;
• a working knowledge of cellar management and catering;
• literacy and numeracy skills;
• ability to set and meet targets;
• excellent staff management and leadership skills, plus excellent communication and social skills;
• an understanding of relevant legislation;
• knowledge of products served and customer facilities;
• capability to respond positively to pressure.
Job Type: Full-time
Salary: £10.00 to £11.00 /hour.