We are looking for a receptionist to join our friendly team at a small townhouse hotel located in Earls Court.
The position is for 4-5 shifts/week with a minimum of 3 night shifts and possibly 1-2 late afternoon shifts.
Prior hotel experience is desirable. The candidate must have a good command of spoken and written English. We would prefer someone who can speak multiple languages as this is valuable in the hotel business, but is not essential. The candidate must be polite, reliable, well-presented and capable of working alone, since reception is manned by a single person.
Computer literacy is a must.
We will only employ candidates who are legally allowed to work in the UK so please do not apply if you do not have the necessary requirements to work here.
Following a week's training, you will be expected to be able to perform the following duties (non-exhaustive list):
Perform check in / check out
Process bookings received during their shift and correctly enter into hotel management software and other relevant systems.
Prepare guest invoices and the hotel's online availability and rates on its partner sites
Report all incidents and messages in notebook
Check and reconcile cash float and other cash held during shift
Ensure building is secure, and that we have all relevant keys
Perform other necessary admin such as: Check future arrivals, Check commission list
Prepare maintenance list for maintenance man
Understand fire evacuation procedure and have good working knowledge of the property
Health and safety training will be provided
Offer assistance with luggage
Take and check deliveries
We are looking for a candidate who can start immediately.
Starting salary: £7.50 /hour - will increase according to progress and experience.