We are looking for a Manager with a background of running a small hotel / Lodge.
The Shepiston Lodge is a 22 bedroom small lodge providing basic guests accommodation.
The ideal candidate should have at least 1 years’ experience in a similar role and will have experience in front of house as a "leading by example" attitude.
Job Description Summary
•Managing and leading a small team of reception and housekeeping staff
•Ensuring all areas of the hotel run smoothly in a professional and friendly manner for guests to enjoy
•Dealing with hotel guests, suppliers.
•Managing staff Rota's, holidays etc
•Troubleshooting emergencies
•Providing necessary reports to head office and updating Excel revenue sheets
•Manage and complete all Duty Management duties and tasks for the smooth running of the business
•Having a positive impact on guests
•Have an ability for communication and leadership
Skills Set
•Good communication skills, particularly with guests and co-workers
•Diplomacy and communication skills to handle any emergencies in a level-headed manner
•The ability to multitask and manage your time
•No fear of decision-making
To be successful in this role you will need to be a confident people person with a flexible attitude towards work. Decision making is a key attribute as is the ability to assess situations and deal accordingly whilst always having the customer experience in mind.
Managers shift patterns are usually 7am-3pm occasionally you will late shift from 3pm-10pm (Mon-Fri) however, sometimes due to the business needs this might differ.
If you think you have what it takes and wish to pursue a fulfilling career in hospitality then click apply now.
Salary will be from £17,000 - 19,000 per year plus quarterly bonuses on achieving sales target.
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