Four star hotel and restaurant in North West London seeks experienced Head Housekeeper. Full-time position, 5 days per week, including weekends and Bank Holidays.  Salary up to £25,000.
Hands-on position to oversee the cleaning of rooms and public areas. Excellent communication skills are essential.  Key aspects of the role as follows:

Maintain and Monitor staff levels
Develop staff
Train staff to ensure they deliver consistent high standards.
Liaise with external suppliers and agencies.
Handle both Guest and Staff Issues
Conduct and record quality checks on bedrooms and public areas.
Audit staff levels and complete rotas
Manage holidays schedules and work flexible shifts.
Communicate effectively with staff in the department and other affiliated departments, management and guests.
Communicate department performance issues and methods of improving service whilst reducing cost to the business.
Deliver prompt follow-through on all requests.
Maintain and manage chemicals ensuring they are compliant with Health and Safety Regulations.