Would you consider yourself an experienced Receptionist, looking for a new and exciting opportunity within an outstanding, prestigious and world renowned organisation; Errol Douglas?
Are you looking to become part of an organisation that provides both challenges and rewards? Then look no further.
Situated in the heart of Belgravia, Errol Douglas is recognised as a Leading Salon of the World. Technically capable of looking after every hair type at the highest level, premium quality care and excellent service is provided throughout the time our clients choose to spend with us. We have been privileged to enjoy success and growth which has led us to being able to invite you to apply to join our elite team. Could you be one of the very special individuals we are looking for with a single focus to perfect our client's salon experience in the following position?
If you are looking for a career, with genuine opportunities to move up the ladder, then we are a company that want to help you, guide you and inspire you to achieve your full potential. Our Salon is a fun, friendly and sociable place to work. We offer a competitive salary, staff discounts and plenty of opportunities for extra training.
Errol Douglas is looking for an experienced Receptionist, preferably with shortcuts software knowledge, who is looking for a new challenge. The role will include but is not limited to:
* Managing the salon diary to maximize the stylists time and optimise revenue
* Arranging appointments, answering the phone, assisting with client queries, assisting management with admin tasks and stock counts, processing payments, maintaining client records, capturing client data and cashing out accurately at the end of the day.
* Welcoming clients into the salon and building good relationships with them through an exceptional level of customer service. Being available with a smile throughout their appointment to give our clients the memorable experience that they have come to expect.
* Communicating effectively about the best services and retail products for each customer
Front Desk | Receptionist | Customer Service | Customer Support | Salon | Hairdressing | Administration | Admin | Administrator
Essential Requirements:
* We are looking for someone with exceptional presentation skills, meticulous organisation and a personality that will put customers at ease.
* You will be confident and enjoy finding solutions to situations others might find tough and have a sense of pride in work done well.
* Must be confident in providing excellent customer service skills and have an exceptionally well telephone manner.
Desirable Requirements:
* Previous experience with the shortcuts software would come at a huge advantage along with knowledge of using Microsoft word, excel and outlook.
About Our Company:
Errol Douglas was awarded his MBE for education and services to the hairdressing industry. Widely considered to be one of the most influential hairdressers in the world, his role as UK and Ireland Ambassador for Moroccan oil, results in a strong reputation globally, as well as in the UK.
Errol Douglas in Belgravia is unique in that it is accredited with International Technical Excellence. The salon looks after every hair type at the very highest level of technical and artistic ability. Clients travel to our salon from all over the world. The salon enjoys a loyal following and an unquestioned reputation.