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How would you like the opportunity to join our rapidly expanding company here at Wasabi?Wasabi are an ever developing company with a current portfolio of more than 50 Branches in the UK and New York. We care about our food, customers and our team by ensuring we provide high quality items at affordable prices with exceptional customer service and the opportunity for our team to develop.The Role:Reporting to the Business Devepment Manager, the Area Manager will ensure the delivery of exceptional operational and commercial standards throughout the designated Area. The successful candidate will have to ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of Branch Managers, whilst managing within agreed budgets. Key Responsibilities: * Support the management of customer service activities and staff competence to optimise and sustain sales performance and customer satisfaction. * Effectively manage the P and L within allocated budget in order to affect a profitable performance for the Area. * Manage budgets in line with Area sales performance. * Ensure that all Branches adhere to compliance requirements in all areas of operational activity, company policies and procedures. * Clearly communicate business and area objectives to Managers so that they remain well informed of business activity and of their required contribution to targets, * Achieve stock control targets in line with company guidelines to prevent financial loss. * Identify underperforming Branches and develop a business plan to address and manage issues effectively. * Complete regular standard Audits to all Branches in the Area. * Ensure that the visual presentation of all stores represents the brand image. * Continuously develop knowledge of competitor activity and local market conditions, with the purpose of making appropriate and innovative recommendations to drive the business forward. * Encourage Managers to identify trends and make suggestions to improve and enhance product performance to drive brand achievement. * Recruit and ensure the full implementation of induction programs for new Managers and monitor ongoing performance needs. * Plan for succession in the area through the identification of individuals with potential for development and growth.Our Requirements: * Ability to train and develop the skill and knowledge of several direct reports * Commercial Acumen * Client Services Management * Customer Service Management * Previous multi-site hospitality/retail management experience * Exceptional leadership skills with the ability to drive and motivate performance through effective coaching skills * Highly organised with the ability to adapt quickly to strategic change * Self-starter, who takes the initiative * experience in working to KPI's and targetsIn return we provide a great working environment, bonus scheme, Perkbox benefits plus other incentives and the opportunity to develop your skills within a growing company.If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. *You should be eligible to live and work in the UK.
Area Manager Job in London
Posted: 12-06-2024
Place: London
Place: London
How would you like the opportunity to join our rapidly expanding company here at Wasabi?Wasabi are an ever developing company with a current portfolio of more than 50 Branches in the UK and New York. We care about our food, customers and our team by ensuring we provide high quality items at affordable prices with exceptional customer service and the opportunity for our team to develop.The Role:Reporting to the Business Devepment Manager, the Area Manager will ensure the delivery of exceptional operational and commercial standards throughout the designated Area. The successful candidate will have to ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of Branch Managers, whilst managing within agreed budgets. Key Responsibilities: * Support the management of customer service activities and staff competence to optimise and sustain sales performance and customer satisfaction. * Effectively manage the P and L within allocated budget in order to affect a profitable performance for the Area. * Manage budgets in line with Area sales performance. * Ensure that all Branches adhere to compliance requirements in all areas of operational activity, company policies and procedures. * Clearly communicate business and area objectives to Managers so that they remain well informed of business activity and of their required contribution to targets, * Achieve stock control targets in line with company guidelines to prevent financial loss. * Identify underperforming Branches and develop a business plan to address and manage issues effectively. * Complete regular standard Audits to all Branches in the Area. * Ensure that the visual presentation of all stores represents the brand image. * Continuously develop knowledge of competitor activity and local market conditions, with the purpose of making appropriate and innovative recommendations to drive the business forward. * Encourage Managers to identify trends and make suggestions to improve and enhance product performance to drive brand achievement. * Recruit and ensure the full implementation of induction programs for new Managers and monitor ongoing performance needs. * Plan for succession in the area through the identification of individuals with potential for development and growth.Our Requirements: * Ability to train and develop the skill and knowledge of several direct reports * Commercial Acumen * Client Services Management * Customer Service Management * Previous multi-site hospitality/retail management experience * Exceptional leadership skills with the ability to drive and motivate performance through effective coaching skills * Highly organised with the ability to adapt quickly to strategic change * Self-starter, who takes the initiative * experience in working to KPI's and targetsIn return we provide a great working environment, bonus scheme, Perkbox benefits plus other incentives and the opportunity to develop your skills within a growing company.If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. *You should be eligible to live and work in the UK.
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