We’re goodlord and we’re totally revolutionising the way people rent their new home. We believe that moving should be simple - because there’s an app for that now don’t you know. Our platform allows agencies and landlords to stop chasing paper and gives tenants the opportunity to secure and pay for their new home in one place. And about time too, right? We're looking for a Referencing Booster to join the goodlord family for an initial fixed term of 2-3 months (which has the potential to be extended based on performance!).
Our Referencing team plays an integral role within the tenancy process. Verifying details supplied by tenants and guarantors alike allows agents to confirm deals faster than the speed of light. You'll focus on affirming information provided by prospective tenants in order to quickly advise letting agents whether they've found their perfect match. Resourcefulness, problem-solving ability and a charming phone manner will all be key to this role.
Responsibilities
Contacting tenants and their referees via phone, text and email to obtain documentation to support tenancy applications
Working across various platforms to verify specific details
Finding inventive and effective ways to increase your productivity and that of fellow goodlordians
Requirements
You must be available at least 20 hours a week (preferably full-time), and for a minimum of 2 months. This is a flexible role which can work both for a summer job or something longer term!
You’re technology literate and can get your head around new systems and processes in no time
You have strong organisational skills and can effectively manage your workload
Good telephone manner; you’re respectful but assertive when required. Past experience in cold calling or objection-handling roles a plus
Excellent verbal and written communications skills, and perfect written and spoken English
Proven work ethic.