A well-established independent insurance brokerage is currently recruiting for an Account Handler. A great opportunity for someone looking to gain insurance experience! You will be dealing with Private Hire with potential growth of commercial knowledge.
Responsibilities:
• To successfully broke new business enquiries and insurance renewals and provide a first class service to clients by fulfilling their insurance requirements.
• To handle day to day queries from clients and act as point of contact.
• To build and maintain relationships with clients, insurers and other staff within the Company.
• To liaise with colleagues to share information about the current insurance marketplace, and to assist them with any insurance queries.
• To comply with service standards at all times, to ensure the best service is provided to clients.
• To provide insurers and underwriters with accurate information to ensure they can assess each risk correctly.
• To maintain accurate files and to ensure copies of correspondence and telephone notes are correctly recorded.
Core Competencies:
• PC Literate
• Excellent communication skills
• Previous insurance experience of dealing with new and existing business clients and have good keyboard skills and excellent telephone manner is preferred
• Ability to work effectively as part of a team
• Develop and maintain effective working relationships with customers and promote good customer service
• Planning and organisational skills with good attention to detail.
Working hours/days: Monday - Friday - 09.00 - 17.30