Interact is a outsourcing company with a difference based in Richmond offering a vibrant and new age feel with a fun and nurturing environment where we encourage learning, development as well as progression.
The Role:
A fantastic opportunity to work on our Web chat/Live sales campaign. This exciting role will involve communicating with prospective customers through typing via the live chat service on one of Britain’s most well-known telecoms and broadband provider. By utilising the online live chat facility you will assist customers in their online experience, helping them make decisions on and purchase of the best services and products for them.
What we are looking for:
• A confident communicator, fluent in English both verbal and written
• Excellent written communication and influencing skills
• Good PC Literacy and web savvy
• A typing speed of at least 30 words per minute
• experience of working towards and achieving targets
• Able to demonstrate an ability to maximize sales through excellent customer service
• Customer focused and have a genuine desire to provide a quality service
• Ideally able to demonstrate previous contact centre/ service and/or sales experience desirable but not a required. We often train people from different walks of life.
This is a 100% chat campaign and there is absolutely no work on the phones
The opening hours of the campaign are 07:00 – 23:00 Monday – Sunday and all employees are required to be fully flexible.
What we offer:
• A good hourly wage in addition to an attractive bonus structure
• Other benefits include holiday pay, pension and childcare voucher scheme, free
fruits, coffee and tea
• Initial in-depth product and skills training and ongoing coaching and support
• Opportunities to develop and progress your career in a growing company
• Beautiful open plan offices in Richmond town centre near the river, pubs and green (the District Line, Overground, Southwest Trains and many buses).
If you think the role sounds right for you, start by e-mailing us your CV and a covering letter using the online form.
We will endeavour to get back to you as soon as possible and we look forward to hearing from you.