FRONT OF HOUSE RECEPTIONISTS:
We require extremely well presented, professional and articulate individuals to join our reception team. The candidate is required to be comfortable for 12 hour shifts 3 - 4 days a week. Candidate must be well organized, have excellent communication skills, have a Will/ "Can Do" approach to resolving problems and be committed to deliver impeccable customer service on daily basis.
Experienced candidates have an advantage. Though, if Not Experienced, it is necessary to have a positive approach to learning new skills, however must be 100% customer oriented, comfortable in meeting and engaging with new people every day.
You are required to be professional and discreet, with excellent presentation and interpersonal skills. You should be capable to provide exceptional service at all times and interacting with our discerning clients.
experience in "Room Master" reservation system is preferable. Full training will also be provided if not familiar.
MAIN DUTIES FOR RECEPTIONIST:
1. Deliver excellent customer service, at all times and to ensure that the guests have a comfortable and memorable stay.
2. Deal with all enquiries in a professional and courteous manner, taking reservations for accommodation bookings in person, on the telephone or via e-mail.
3. Cash handling and taking the correct payment from the guests for payment of rooms.
4. Providing accurate information to guests in relation to their booking and other inquiries.
5. Process daily guest transactions and accounts accurately and efficiently.
Hours of work - 7 to 7 (12 hr shifts 3 to 4 days a week). Very Good Salary
If interested, please send us your C.V. With a photograph on it and a covering letter.
Please ONLY apply if you are eligible to work in UK
Documented evidence of eligibility to work in UK will be required as a part of the recruitment process.
HOUSEKEEPERS/CHAMBERMAIDS:
We are looking for hardworking chambermaids to maintain the highest standards of cleanliness and service in a Luxury 4* Boutique hotel in Marble Arch - Central London.
Ideal candidates should have an experience of working in hotel industry.
Previous experience as a Chambermaid/Cleaner in any hotel or office environment would be beneficial. Full training will also be provided to willing candidates.
If interested, please send us your C.V. With a photograph.
Please ONLY apply if you are eligible to work in UK.