***Stratton Recruitment are looking for Warehouse Cargo Agents needed to work within our clients busy warehouse over at Heathrow Airport***
£9 Per hour
Mixed shifts consisting of days and nights 12 hours 7 - 7.
Main Purpose of the Job (general tasks):
 Maintain customer service levels to a high standard in conjunction with the Lead Agent.

 Support the Lead Agent in all areas of the business.

 To ensure compliance with Regulatory Bodies e.g. HSE, CAA and HMRC/ Border force.

Responsibilities (detailed tasks):
*

 Liaise with customers in a polite and efficient manner.

 Create and update records of all consignments in the computer systems.

 Interrogate the customer systems to obtain information concerning any consignment.

 Separate and distribute cargo documents according to airline requirements.
 Liaise and interact with Transport division to ensure all airline customers trucking requirements are satisfied within agreed timeframes.
 Serve Customers collecting cargo including taking payments of charges.

 Conduct tracing activity and any other relevant action following short/over shipments of documents/cargo.
 Investigate and report on all queries from customers/Airlines/agents/HMC.
 Liaise with warehouse staff and drivers as appropriate.

 Update filing as necessary

 Responsible for checking Dangerous Goods to IATA / AVI checks.

 Have an understanding of the requirements of Good Distribution Practice (GDP) for pharmaceutical and medicinal products and the rules and regulations that affect our business.

 To undertake any other duties as required by management, commensurate with the grade of the post.

Warehouse Cargo experience preferred.

·         5 Year reference file
·         Disclosure
·         C/O certificate
·         D/G and M/H training certificates.
·         Full p.p.e