Job Title:Waiting Team Member
Salary:Competitive
Location:Kings Cross
Key Responsibilities Include:
• Provide the highest possible standards of customer service ensuring members are served in a polite, efficient, professional and friendly way.
• Take customer orders accurately and follow all steps of service to ensure guest satisfaction.
• Establish a good working relationship with team members.
• Ensure the manager on duty is aware of any problems or issues relating to customer service.
• Have a thorough knowledge of the menu and drinks list in order to answer customer queries and make recommendations.
• Ensure bills are correct before presenting them to customers. Take payment according to the appropriate procedures.
• Demonstrate a pro-active approach to self-development.
• Maintain high standards of personal presentation and hygiene in line with the company dress code.
• Ensure that personal KPI’s are achieved.
• To carry out any other duties as may be required by your line manager, or senior manager.
Knowledge, Skills, experience and Qualifications:
• 1 years of working in a Restaurant
• Customer Service centric
• The desire to succeed, through drive and commitment to high levels of customer service, and product and service offerings
• The ability to communicate effectively and persuasively at all levels
• A good team ethos is important, along with the ability to support team members and colleagues
We are looking for experienced individuals with a passion for delivering attentive service, and who will help us achieve our vision to to develop an environment of contemporary, diverse and unparalleled hospitality.
If you have the experience, and believe that you can help us to deliver our vision, then please apply online.