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Waiting Staff Vacancy in London

Posted: 40 days ago
Place: Central London



Job Summary
An F and B Associate is responsible for working in all areas of Food and Beverage as needed to deliver an excellent service to our guests and customers.  We have vacancies in the Blue Boar Bar, the Blue Boar Restaurant, In Room Dining and our Emmeline's Lounge - so there is bound to be something to suit you!

What will I be doing?

As a Food and Beverage Associate, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. A Food and Beverage Assistant will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events.
Welcome guests in a polite and friendly manner.
Take and deliver customer orders, consistently demonstrating high levels of customer service.
Prepare set ups for tables and/or rooms
Follow cash handling procedures
Manage guest queries in a timely and efficient manner.
Up-sell with latest departmental incentives.
Ensure compliance of brand standards
Strive to achieve departmental targets
Ensure cleanliness of work areas
Comply with hotel security, fire regulations and all health and safety legislation.
Comply with local licensing laws
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships.

What are We are looking for?

A Food and Beverage Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude
Good communication skills
Commitment to delivering high levels of customer service.
Excellent grooming standards
Flexibility to respond to a range of different work situations.
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous Food and Beverage and/or industry experience.
experience with cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay Suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure Travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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