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Waiters Waitresses and Supervisors

Posted: 31-05-2024
Place: Shoreditch, London



Recently refurbished restaurant requiring staff. No experience necessary as full training will be given. A keenest to learn, energetic personality and endless enthusiasm with a can-do attitude is all you need.
Part time hours available. Shiftwork. Non alcoholic restaurant.
Waiter/Waitress Job Purpose
Greets customers and offers restaurant menus, answers questions about menu offerings, processes food and drink orders, carries food and drinks from kitchen to tables, and prepares bills and process payments.
Waiter/Waitress Job Duties
Welcomes customers when they arrive at the restaurant
Introduces customers to the menu and announces daily or seasonal menu specials
Answers questions about menu items, ingredients, and pricing
Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them
Passes customer orders along to kitchen staff for preparation
Prepares drinks and serves them to customers
Collects food orders from the kitchen, verifies that they are correct, and serves them to customers
Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary
Removes used dishes, glasses, and flatware from tables
Prepares cheques and delivers them to customers
Processes cash and credit card payments and returns change to customers if necessary
Sets tables with dishes, glasses, and flatware and refills condiments
Maintains familiarity with menu items, specials, and restaurant information
Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs
Waiter/Waitress Skills and Qualifications
No Formal Education Required, Physical Strength, Physical Stamina, Attention to Detail, Ability to Multitask, Written and Verbal Communication, Customer Service Skills, Interpersonal Communication, Teamwork, Ability to Work Under Pressure, Positive attitude, Keen Learner.
References required. Applicant must specify availability days, earliest available start date as well as provide a CV.
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Restaurant Supervisor Responsibilities
Coordinating the entire restaurant/hotel operation, including front-of-house and back-of-house
Ensuring superior guest services and absolute customer satisfaction for the restaurant
Responding efficiently to customer complaints regarding food service or customer service
Job brief
We are looking for a resourceful Restaurant Supervisors. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
Responsibilities
Coordinate the entire restaurant, including front-of-house and back-of-house
Deliver superior guest services and ensure absolute customer satisfaction
Respond efficiently to customer complaints
Enforce and offer the best quality of products possible
Organize and supervise shifts
Appraise personnel’s performance and provide feedback to keep them upbeat and productive
Track compliance with sanitation and safety rules and regulations
Control costs and cut waste
Successfully promote and publicize the brand
Nurture a positive working environment and lead by example as restaurant supervisor
Requirements
Proven working experience as restaurant supervisor or manager
Demonstrated career experience in customer service management
Extensive food and beverage knowledge
Proficiency in English
Computer literacy and familiarity with restaurant management software
Strong leadership, motivational and people skills
Acute financial management skills
Please attach a CV and covering letter, including relevant references. Please also specify earliest start date.

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