Waiter / Waitress
The Groucho Club is looking for an experienced Waiter / Waitress to be part of our Restaurant team. Our next Waiter / Waitress needs to have proactive energy, a positive can-do attitude and friendly personality alongside all the other skills that make you a top employee. Why is this so important? Because all our employees are part of one team that all individually impact on the experience our members enjoy within the Club. That experience is what makes us unique.
Responsibilities
• Delivering premium hospitality, ensuring that all members’ expectations are met through an exceptional customer service experience.
• Upholding the Club’s high standards.
• Interacting and building relationships with our members.
• Ensuring the service runs smoothly and optimising capacity.
• Delivering food and beverage.
• Clearing in and resetting the restaurants.
• Hosting and delivering Club events and dinners.
• Steer ancillary revenues by recommending our other products to our guests
• Reception duties including greeting members and assigning to tables.
Skills
• Have at least 1-2 years’ experience working within either a hospitality or retail environment.
• Must have an outgoing, confident and bubbly personality.
• Be smart and well presented at all times.
• Must have a good understanding on delivering exceptional customer service.
• Must have the ability to maintain professional self-control when dealing with uncommon and challenging circumstances.
• You must have exceptional communication skills.
• You should be focused on delivering excellent customer service to our employees and our members.
• You must have the ability to interact successfully at several social levels and across diverse values.
• Proficiency to carry out multiple assignments concurrently is desired.
• Capability to adapt to changes in the environment is desired.
Perks
• Competitive salary.
• Up to 28 days paid holiday per year.
• Monthly TRONC scheme to increase annual earning potential.
• Staff meals are provided daily.
• Pension scheme.
• Recommend a friend scheme where you can earn up to £400 to work with your friends.
• And all the other things that get us excited such as staff parties, food and cocktail tasting and working alongside London’s best members.
Does this sound like you? If so, we’d love to hear from you. We are looking for our new Waiter / Waitress start as soon as possible so please send your CV.