Waiter/ess and Lounge Hosts - American Airlines Lounges - Heathrow Airport
rhubarb have been providing the American Airlines London Heathrow first and business class lounges since 2010. Over 600 American Airlines travellers per day enjoy the Admirals Club and Flagship Lounge. Rhubarb provides a fresh and dynamic complimentary lounge menu to travellers offering breakfast, lunch and afternoon tea, with both buffet and a la Carte service
We are now seeking a talented and enthusiastic Waiter/Waitress to join our fun and energetic team, so come and be a part of the story rhubarb is writing
Job role
- Working as a waiter/waitress, you will advise guests on food and wine choices by using up-selling techniques.
- Taking orders in a professional manner and make recommendations.
- Serve food and alcoholic beverages in a timely manner.
- Set tables and answer questions regarding menu selections.
- Check with customers to ensure satisfaction and thank customers for their visit.
Candidate profile
- Preferably working experience within an Airport in restaurants and bars however, hotels or fast paced high street restaurants will be consider.
- Excellent communication skills in English.
- Immaculate grooming standards.
- Preferably excellent knowledge of wine and food pairing.
- Show drive and passion for Excellent Customer Service!
- Able to resolve in a prompt and timely manner customer issues and provide adequate solutions.
Salary and Benefits
- Excellent salary and benefits
- Exceptional opportunity for personal training and development
- Internal transfer and promotion opportunities
- Food and Beverage discount across the group
- Paid holidays
- Meals on duty
- Uniform
- Pension scheme
- Cycle Scheme
- Childcare voucher scheme
- Employee assistance helpline
Eligibility
In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Selection process
In order to be considered for this role, please click on Apply and submit your CV as soon as possible , including a brief cover letter. Please note that in order to proceed with your application you must provide us with at least 5 years checkable workreferences !