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Voids Coordinator Job in London

Posted: 56 days ago
Place: Greater London



Peabody has an exciting opportunity for a Voids Coordinator to join our team based in Waterloo. The successful applicant will join us on a full time permanent basis and will receive a competitive salary of £25,000 per annum.
The Voids Coordinator role:

An exciting opportunity has come up for a Voids Coordinator. This post will sit within our responsive repair department, specialising in all aspects of repairs and maintenance in the social housing sector, offering a customer-led service, dedicated to getting the work completed quickly and efficiently.
Key responsibilities of our Voids Coordinator:
- Receive job notification and upload into works management system.
- Plan and mobilize internal and supply chain contractor resource.
- Update client systems with status milestones including completion forecasts.
- Collate and maintain information flow for all areas of works into a single workflow management process including final H and S handover packs with all relent certifications.
- Consistently demonstrate high levels of customer service and professionalism whilst dealing with all enquiries, documenting them accordingly and managing cases to resolution.
Knowledge/skills required by the Voids Coordinator:

Essential
- experience of working with the public in a customer focused environment.
- Excellent planning and organisational skills.
- Excellent verbal and written communication skills, telephone skills and interpersonal skills.
- Ability to critically analyse complex data and present in a variety of ways to varied audiences.
- Flexibility and willingness to work outside normal office hours when the need arises.
Desirable
- experience of working in the construction/maintenance industry.
- experience of managing complaints queries.
Closing date and time: 2nd July 2018 – 5pm.
If you feel you have the skills and experience needed to become our Voids Coordinator please click ‘Apply’ now to be directed to our careers page and complete your application. Please monitor your emails also during this time.
Peabody is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
No agency interest

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