London Wetland Centre has created a brand new role of Visitor experience Manager.  We’re seeking someone to help us offer even more amazing, surprising, inspiring and engaging experiences for just under 200,000 annual visitors at our world renowned nature reserve in South West London.
Are you an outgoing, creative, proactive and organised senior manager with experience of working in a large visitor attraction?  In this exciting position, you’ll be responsible for overseeing marketing, learning, engagement, retail, admissions and membership teams, including volunteers.  You’ll need excellent leadership qualities as well as customer service skills, commercial acumen and ideally, some level of experience in all of the areas you’ll be overseeing. Crucially, you’ll be a brilliant communicator and team player, comfortably working across departments to achieve your goals.
37.5 Hours per week to be worked on a Rota basis to include weekends and bank holidays, in line with business requirements.
2 Year Fixed Term Contract
The Wildfowl and Wetlands Trust (WWT) is a conservation charity that protects wetlands for wildlife and people. We conserve, restore and create wetlands. We are pioneers in saving wetland wildlife, both in the UK and around the world. At our 10 UK sites over a million visitors a year engage with wetland nature. We work internationally in key global wetland areas, balancing conservation with sustainable livelihoods and influencing national and international conservation policies.
In return for your hard work and dedication you’ll enjoy a wide range of benefits including:

25 Days annual leave plus bank holidays increasing to 30 days after 5 years’ service.
Contributory pension scheme (conditions apply)
Life assurance
Free parking
Cycle to work scheme
Free entry to all our centres

Closing Date: 2nd May 2022
Interview Date: 10th May 2022 Second Interview: 22nd May 2022