Job Description
We have an exciting opportunity available with a global online gaming company. Join a friendly, passionate team as a Sales and Customer Support Agent with mother tongue level in Turkish.The ideal candidate will be able to provide high quality customer service to customers and support to the customer service team.
Main responsibilities
· Provide assistance to the customers via telephone and email mainly.
· Be passionate about the products
· Share customer's feedback in order to improve the products and service provided.
· Provide initial troubleshooting
experience
* Turkish fluent
* experience within the gaming sector whether is work experience.
* Good communications skills with customers.
* Good communications skills as well as a team player.
* experience of promoting products to potential, new and regular customers.
* experience of working in a fast moving inbound customer service environment.
* experience of dealing with online queries via email, phone or live chat.
* Familiar with computer systems as well as social media channels.
* Eligibility to work in the UK
* If you have not been contacted within 3 working days, unfortunately your application has not been successful on this occasion.
Job Types: Full-time, Part-time, Temporary, Contract, Permanent.
Salary: £20,000.00 to £35,000.00 /year