Location: Victoria, London
About us
As a worldwide travel expert, we currently operate in 70 countries, with over 40 offices and more than 10,000 team members, serving over 1.5 million customers annually. Career opportunities at The Travel Corporation are as diverse as the travel experiences we offer and our teams, our family, is absolutely our greatest asset. Working with a collaborative team spirit, we are dedicated to providing exceptional service to our customers.
Travel Corporation Asia is committed to providing the best value and service experiences to our Travel Partners in Asia. By providing land arrangements for wholesalers and travel agents in various markets including China, Hong Kong, Singapore, Indonesia, Malaysia, Thailand, Taiwan, India, Vietnam and Israel we create tailor made experiences for groups according to the specific requirements of the local tour operator.
The operations department for Travcorp UK is looking to recruit a bright Operations Assistant/Executive to work within the Operations Department organising European coach tours for Asian clients.
The key responsibilities of the (job title) will include:

General administrative duties,
Tour set up, amendments and operation
Liaising with European hotels, coach companies, restaurants and guides.
Providing a high level of client service
Assisting the Operations Executive and Manager with the day to day running of the department.
Assisting in the development of the department and the growth of business.

The ideal candidate for this position should:

Bright, uses their initiative and able to follow instruction.
Fluent in English (both written and oral) essential.
Fluent Mandarin essential
Fluent Cantonese advantageous
Previous office and administrative experience.
Geographical knowledge of Europe
Computer literacy
experience of working within the travel industry is not crucial but would be advantageous.

Hours

Mainly Monday to Friday
9Am to 5.30pm with one hour lunch break
May be required to work longer hours during busy peak season.

Benefits
We provide training and support to foster career development as well as internal growth opportunities within the business. We also encourage our staff to take advantage of our staff volunteer programs, which facilitates two workdays annually for each employee to give their time to a charity of their choice in their local community. That along with the excellent travel discounts offered to our employees makes it an attractive value proposition in experiencing, first hand, the unforgettable travel experiences we offer to our customers.

28 Paid holidays per annum inclusive of bank holidays, which increases with years of service.
Travel discounts for employees and companion on tours offered by The Travel Corporation brands.
Stakeholder Pension Scheme
BUPA healthcare scheme
Season ticket loan after 3 months service.
Salary exchange schemes such as childcare vouchers and cycle-to-work.
Enrolment in the Company’s Pension Scheme.

The role offers the right candidate a chance to learn about a different and exciting part of the business, and become an integral part of the team.  If you are passionate about the travel industry and want to join a great team, we want to hear from you!