We are need of experienced and IMMEDIATE Hotel Reservation Agent to start this week for up to 4 weeks in Central London
Duties and Skills required for the Reservations Agent role:
- Taking reservations via the phone, email or directly
- Be responsible for accepting, processing and managing group reservations to ensure maximum occupancy and accuracy as well as ensuring all possible information is recorded, i.e. Address, guaranteeing method of payment, time of arrival and any additional information
- MUST HAVE OPERA PMS experience
- Processing commission claims
- Dealing with customer complaints
- Dealing with over bookings and book outs
- Monitoring of no shows
- Chasing Provisional bookings
If you are immediately available with the relevant Reservations experience within Individuals or/and Groups plus have no prior commitments please send your CV today
We value all applications, however due to the volume of response we are currently receiving, we are only able to contact candidates whose skills and experience closely match the requirements of our clients.
In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.
In line with the requirements of the Employment Agencies Act 1973 Towngate Personnel are prohibited from charging work-seekers for work finding services.