Telesales Manager - Swedish / Norwegian / Finnish speaking Telesales Manager / Sales Manager / Telemarketing / Swedish / Norwegian / Finnish / Excellent OTETelesales Manager needed for our client, a global Sportbook and Casino company operating around the world across multiple brands with offices in London, Stockholm and Malta. They are a young, dynamic and innovative company and seek others who have the same entrepreneurial spirit to share ideas and make them happen. They are looking for a Telesales Manager to be based in their London office who will face challenges with energy and never see a Hurdle in the way to improve things and get the sales team striving to surpass set goals. They are seeking someone who is driven by success in their team and enjoys the responsibility to work together to bring the best out of them. Taking charge of a small team, you will be both making telesales calls and leading/coaching and training the sales team regularly. As you drive more revenue you will be responsible for sourcing a bigger strong solid sales team that can work well alongside Brands CRM and VIP teams.You will be: * Managing lists and flows for the sales agents' efficiency and optimising their time for maximum sales opportunities * Leading/coaching and training the sales team giving them tools and strong processes to maximize their sales results * Managing KPIs for the team, keeping them on track and supporting when needed * Inspiring the team to reach sales targets on a weekly, monthly and quarterly basis by creating a supportive and high-energy environment * Making telesales calls too to reach set targets * Sales and financial reporting for a complete picture of results to help assess performance and profitability * Working closely with other teams (CS, CRM, Brand teams) to ensure smooth experience to customers at all times * Ongoing optimisation of the Sales process * Sales reporting and follow up on results is shared with Head of Customer Management and all relevant stakeholders on a regular basis, and you shall also be working closely with other teams to ensure a smooth experience to customers at all times Skills / Requirements: * 2 years executive experience in telesales * Native level speaker in Swedish, Norwegian or Finnish * Team management experience * Comfortable with Excel * You will offer some CRM experience * Excellent English communication skills * Sales Driven with a true self-starter attitude! * Creative, resourceful, and highly organized * Knowledge of the online gambling operations is a plus Benefits:They are a flat organisation which means less managers managing managers. Our client puts a lot of trust in every individual, and they know that if they get the tools and space to do what they do best, they will be both happy and deliver great things. This is why they have some of the greatest minds in the industry working with them. Working hard also means that they need to be able to recharge their batteries once in a while, this is the reason why they want their office atmosphere to be relaxed and cosy, come by and challenge them in a game of Ping pong or Fifa and if you're not into that, a studio session at the local gym or a cold drink from the fridge on a Friday late afternoon might be your type of melody. Salary: Competitve, dependent on experience Excellent OTE, up to 33% of annual salary Please forward your CV for immediate consideration.