Job Title: Office Administrator and Sales Support
Location: East Croydon
Job Type: Full Time, Permanent
Students Achieve is a dynamic young company providing tuition for students in English, Maths and Science; our centre is situated approximately 5 minutes from East Croydon station.
The national demand for cost-effective, high quality tuition has never been greater. We provide group and one to one tuition classes Monday-Saturday to students aged 5-18.
The varied role will involve many aspects of sales, management, and also dealing with customer queries. As a small fast expanding company, exceptional candidates have the opportunity to progress within the company into managerial positions whilst carrying out a job that is rewarding!
Requirements:
• Excellent spoken and written English
• experience in office admin
• IT literate, including MS Excel, Outlook and Word
• Creative and a pro active attitude.
• experience in tuition (advantageous but not necessary)
You will be responsible for:
• Providing information regarding our services to new potential customers.
• Providing after-sales support by telephone and email
• Taking responsibility to investigate issues to a satisfactory conclusion and communicating the result to the customer.
• Accountable for all admin tasks to be completed accurately and on time, including; refunds, returns, customer escalations etc.
• Liaising with tutors to ensure effective tuition is provided at all times.
• Update our databases with new students and create new classes.
Benefits / Hours:
Monday - Friday, 14.00pm - 19.00pm
20 days holiday + 8 bank holidays per annum.
+ many other benefits and commission based incentives.
Please send your CV and you must include information on your relevant experience. Please let us know if you wish to be considered for full or part time.