We are currently looking for a full-time receptionist to join our spa in Notting Hill Gate. The ideal candidate should have a passion for delivering great customer service, a can-do attitude, as well as the ability to multi-task and smile under pressure.
Responsibilities:
• Management of therapist appointments
• Meeting and greeting clients who enter the spa
• Responding to customer queries and complaints
• Taking payment for goods and services
• Stock itemisation and control
Desirable attributes:
• Confident, polite and friendly manner.
• Tidy and well-groomed appearance.
• Punctual and dependable.
• Excellent command of English essential.
• Organised.
• Computer literate in office software (knowledge of the ‘Shortcuts’ booking system an advantage).
experience:
We are looking for somebody with previous experience in a customer service position. Direct experience in the spa or beauty sector would be an advantage, but is not essential. Full training will be provided in the spa procedures and booking system. The role is quite varied, and there is plenty of scope to take on greater responsibilities and grow within the company.
Salary:
Salary is negotiable, and will be based on individual skills and experience.
Please visit our website for further information about Koia London and our treatments.
Applications should include a CV and cover letter, accompanied by a recent photograph. Please note that only successful candidates will be contacted.