£10.39/ Hour ; 28 hours/ week
We have an exciting opportunity for a new assistant shop manager in our quirky charity shop!
You must have a passion for the community and people, as well as a great eye for fashion and brands. You will be providing training and support for a large team of volunteers, as well as helping to run our already successful eBay page.
The Assistant Manager supports the Shop Manager to create and maintain a welcoming ambience, deliver a pleasant shopping experience, deal with customer issues and queries effectively, network with customers and the local community. The ideal candidate will enjoy using their creativity and working in a collaborative team environment.
Main responsibilities will include, but not be limited to:
•Excellent customer service, internally and externally, always promoting good practice within the shop and providing guidance, feedback and coaching to the shop team as required.
•To supervise and encourage team members to maximize their potential through continuous learning.
•To ensure the shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.
•Stock management and preparation : ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging donations at all times.
•Cash handling, banking.
•compliance with St Margaret’s’ policies and procedures, particularly in relation to shop, security and health and safety regulations
•Maintenance of a good standard of housekeeping, in line with Ayoka’s visual merchandising.
•Manage and coordinate eBay sales on our eBay page
Why you’ll love St. Margaret’s House
Our unique charity is a fun and inspiring place to work. Perks include:
·                     Free lunch at the award winning Gallery Café
·                     Discounts at Yoganest, our wellbeing studio
·                     Great office space in the heart of Bethnal Green, in a historic Victorian building
·                     The ability to learn, progress, and develop your skills
·                     The opportunity to contribute directly to the growth and success of a fast-paced exciting charity
·                     A fun, exciting workplace with people who love and care about what they do
How to apply:
Please send a cover letter and a CV and only apply for this role if you meet the essential criteria outlined.
Due to the high volume of applications, we are not able to respond to each individual applicant and you will be contacted only if you have been shortlisted for this role. It can take five working days for us to read your CV so please wait to hear from us in regards to whether we will taking your application further.
St. Margaret’s House is an equal opportunities employer and all applications will be judged according to an equal opportunities policy.
Thanks for your interest and we look forward to hearing from you!
Application deadline: 8th October
Start Date: mid October.