Senior Host/Hostess
Job role of Senior Host/Hostess:
Duck and Waffle is now looking for an experienced and dynamic Senior Host/Hostess to join the very successful team as we continue to grow and enter one of our busiest periods near Liverpool Street, London.
The Senior Host/Hostess is responsible for ensuring the prompt recognition and seating of all guests, and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience.
Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose Duck and Waffle for a memorable experience, and you will be part of making each experience that extra special.
The ideal candidate for Senior Host/Hostess:

At least 2 year of front of house experience in a fast paced hospitality environment and 1 year as Host/hostess.
Availability to work evenings, weekends and most holidays.
Excellent written and verbal English language communication skills.
Answer phones in a prompt manner with appropriate scripting.
Greet guests and seat them at tables or in waiting areas.
Exceptional attention to detail
Previous experience working with Open Table.
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed.
Direct guests to coatrooms and waiting areas such as Bar and/or lounge.
Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant.
Ability to multi-task and follow directions.
Flexibility in scheduling strongly preferred.

Our benefits package:
At Duck and Waffle we like to ensure each of our employees are rewarded for all their commitment and dedication at work, benefits include:

Highly competitive salary
Constant training and career development
Complimentary staff meals during shifts
Discount’s to use in all OBM restaurants - SUSHISAMBA® London and Duck and Waffle restaurants.
Cycle to work scheme
Childcare vouchers
28 Day’s holiday allowance
Pension Scheme – including employer contributions.
'Refer-a-friend’ cash incentive scheme
Employee of the month rewards
Unlimited access to some of the best views of the London skyline.