Situated at one of the Capital’s most prestigious addresses, Inter Continental London Park Lane reinvents traditional luxury to present modern and flexible sophistication in the heart of Mayfair. Inspired by its location overlooking the Royal Parks, the hotel delivers elegant natural interiors and award-wining seasonal cuisine. The flagship property for one of the world’s largest hotel companies combines exemplary service with insider experiences that bring London to life.
We currently have Hostess position within our Theo Randall and Ella Canta Restaurants. You’ll have ambition, talent and obviously, some key skills.
As Host / Hostess you will work flexibly supporting the restaurant management team and you will provide an exceptional front and back of house service.
To be successful, you will need to assist with: -
Answering Guest phone calls and emails
Maximising the number of guests in the restaurant
Working with 'Open Table’, our electronic booking diary management system. You will manage all bookings, with some evenings totalling to over 100 + covers
Delivering an exceptional experience to every guest through demonstrating your professional and friendly personality
All of this within a busy and sometimes high pressure environment
In return for your hard work, you can look forward to a highly competitive salary and benefits package – including uniform, laundry, meals on duty, pension scheme and health cash plan to name a few. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.
And because the Inter Continental Hotels and Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world.
So whoever you are, whatever you love doing, bring your passion to the Inter Continental Hotels and Resorts brand and IHG and we’ll make sure you’ll have room to be yourself.
Requirements:
Previous experience in a destination restaurant environment
Excellent reading, writing and oral proficiency in the English language. Additional languages a plus.
Good computer skills and be familiar with Standard MS Office applications, Front Office Opera PMS Systems
Must have the drive and passion to succeed at the highest level
All applicants must be able to work varying shifts including weekends, nights and bank holidays.
All applicants must be eligible to work in the UK and must be in possession of the relevant passport and visa.