Host, The Coal shed, 1 Tower Bridge,
Job role:

Be the first welcome to the restaurant
Meeting and greeting guests in a warm, prompt, friendly and timely manner.
Answering the telephone
Attentive to all guests arriving and leaving ensuring they are met with a friendly approach.
Be a representative and ambassador at all times to The Coal Shed with both internal and external staff.
Working closely to ensure that the team and management are supported and aware of the guests in the building.
Ensure that Opentable is updated with guest notes and daily bookings/walk ins are accurately recorded.
Creating shift table plans and communicating to the team.
Recognising guests and creating in detail guests profiles.
Ensuring the up keep of the entrance to the restaurant, host area, cloakroom and rest rooms at all times.
Ensuring menus are fully stocked and in a presentable order.
Ensure up to date local knowledge of local hotels and restaurants.
Knowledge of menu and allergens
Knowledge of evacuation procedures and security alerts.

Ideal Candidate

Be proficient in Opentable
Have a good telephone manner
Be proactive in approach
Be a strong team player
High attention to detail
Self-motivated
A polite, presentable and courteous manner.
Willing to go the extra mile