RESTAURANT AND FLOOR WAITERS – AMAZING SOCIAL ENTERTAINMENT CONCEPT!Purpose of PositionTo offer the highest standards of hospitality and welcome to all customers; as the first point of contact in the venue, our receptionists ensure a very happy start to our customers’ experience at Puttshack being friendly, Smiley and welcoming; they have responsibility for ensuring that customers understand how the venue works.The ultimate goal of all employees is to deliver excellent customer service, creating a unique experience for the customer which makes them want to return; you should be positive, loyal and a proud ambassador of the Puttshack brand.THE ROLETo deliver friendly and efficient service; to create a warm and welcoming atmosphere for all our customers and ensure they have a great experience; our waiters are attentive to our customers’ needs and preferences, make recommendations and serve drinks and food accurately and efficiently according to Bounce standards; at all times waiters are expected to make our customers feel welcome, important and relaxed