Reservations Sales Executive The ultimate hotel management company, with a passion for excellence and innovation, honouring the individuality and heritage of its iconic hotels.Our team at The Dorchester are sophisticated and welcoming, just like the hotel itself. We seek well-travelled and worldly individuals who take pleasure in sharing their experience and knowledge with our guests.We care for our people, guests, owners and environment by living and breathing our values. We work together, celebrating everyone's contribution and success.Our passion for providing the world's best service is reflected in our knowledge that we're guardians of this London legend and its historic legacy. In choosing a career with The Dorchester, you'll notice our great respect for other peoples' cultures, values and customs, with over 55 nationalities employed at the hotel. We are now seeking a passionate Reservations Sales Executive to join our team.We offer our Reservations Sales Executive the world's best pay and benefits:* Very generous Employee Introductory Scheme offered* World-class training and development* Complimentary nights with breakfast within Dorchester Collection* 50% F and B discount at selected restaurants within Dorchester Collection* The successful Reservations Sales Executive will be able to participate in a variety of social events and Corporate Social Responsibility activities throughout the year* Fantastic pension scheme* Meals provided while on duty* Uniforms provided or complimentary dry-cleaning* English language workshops provided free of charge* UK resident card loan All the above benefits will add up to £6,700 per annum to your employee package. Reservations Sales Executive role overview:* The ideal Reservations Sales executive will have a passion for providing outstanding guest service and display excellence in personal grooming and presentation* You must also ensure that the departmental policies and the hotel's standards are followed at all times Working in one of the best world's most iconic luxury hotels, you must display excellent product knowledge at all times and take every opportunity to upsell in an efficient and professional manner* As part of your daily routine, you must manage guest telephone, email and click and chat enquiries and communicate with guests in a professional, courteous and friendly manner in order to deliver consistent seamless service* You will have to arrange all guest requirements prior to arrival to ensure their stay is seamless, anticipatory and without complain The ultimate hotel management company, The Dorchester attracts, develops and inspires the world's best talent. Care to join us?[original ref:3153493]