Weekend Sales and Reservations Coordinator.

Reporting to: Head of Sales and Events
Location: Soho Head Office, Carnaby Street.
Pay: Hourly

About us:
Dirty Bones serves up NYC-inspired comfort food and cocktails to the best old-school beats this side of Brooklyn. With individually designed locations in Kensington, Carnaby, Shoreditch, Soho and most recently Oxford, each house showcases comfort food dishes with a twist, served alongside creative cocktails, DJ and live music nights, with a cure-all boozy brunch on weekends.
Role overview:
We’re looking for a friendly and efficient weekend Sales and Reservations Coordinator, who wants to play an important role in a young, fast growing ‘best in class’ casual dining brand. We’re looking for a driven, proactive crew member who can work on their own to confidently manage all online and phone enquiries over the weekend.

Weekend office hours are Saturday 9.30am-5pm and Sunday 10am-5pm. The role is based at our Soho HQ on Carnaby Street.   This role is a weekend position, however there will be opportunities to pick up extra weekday shifts supporting the central sales and reservations team, if desired.

Role responsibilities include:
- Answering telephone lines
- Managing our online reservation system
- Handling general enquiries, incoming reservations and group booking enquiries across all sites, actively converting enquiries and maximizing revenue.
- Supporting senior ops, sales and marketing team with ad hoc tasks.

What we need from you:
- Strong organisational ability
- High standard of written and spoken English.
- Hospitality experience - either operational or in head office.
- Positive, customer focused attitude
- experience of using Collins and Open Table (or similar reservations programme) preferred but not essential as full training will be given.
- Proficient in Microsoft word, excel and outlook.
- Minimum of 1 years experience working in a hospitality role would be an asset.
Perks:
Our team benefits include 50% discount in all our restaurants, Christmas/Summer company parties and plenty of team socials throughout the year. We place a strong emphasis on personal development, team culture and general happiness at work.

The successful candidate will be joining a fun, young team of foodies who are making an impact in the hospitality industry. If this sounds like the role for you please send your CV along with a brief note outlining why you're the person we're looking for.

Due to a high volume of responses, kindly note that we are only able to contact those applicants we are inviting to interview, thank you.