Full time permanent Reservations Agent required for luxury serviced apartments in Central London.
This is mainly a Monday to Friday 9am to 5pm position with occasional weekends required.
They are looking for an enthusiastic person to join the small team as a full time permanent Reservations Agent as soon as possible.
Main duties and responsibilities -
• Managing reservations for all the apartments from studio to 4 bedrooms
• To be fully aware of all the Apartment facilities and services available
• To follow up on all enquiries using the appropriate channel of communications
• To ensure an accurate knowledge of all relevant Reservations Procedures
• To action all reservations in the PMS and send written confirmations
• To take responsibility and ownership of all allocated tasks on a day-to-day basis
• To keep up-to-date with all new information provided within the department
• Efficiently manage calls, emails and any general enquiries
• Liaising with members of Team and other Departments
• All various duties relating to reservations
Personal strengths required include -
• Strong administration and communication skills
• Highly organised and efficient
• Excellent interpersonal skills and outgoing disposition
• Great attention to detail
• Ability to work on their own and take responsibility for their actions
• Able to work well within a small team and meet deadlines under pressure
• Ability to adapt to changing situations
The Ideal candidate will have a hotel reservations background, with excellent customer service skills and the ability to work under pressure.
If you feel you have the right experience for this position please forward your cv as soon as possible.
Due to the high numbers of applications received we regret we are unable to reply to all applicants.
Prime Recruitment.