Reservations Agent - The Ned
Full Time. Highly Competitive salary
The Role
We are looking for someone who has meticulous attention to detail as well as a great passion for fantastic customer service.
The reservations team do not just make bookings they start our guest journeys in the best possible way by having full knowledge of the site and also what our guests want.
Bookings are made for all aspects of our guest stays from rooms to spa treatments to horse riding and it is the role of the Reservation Agents to make it a great experience from the minute the contact is made. Opera version 5 or a similar property management system experience advantageous.
Shifts will include earliest, lates and weekends to make all experiences count!
Why join the Ned?
If you love working in hospitality, and you’re looking for your next opportunity, then we want to hear from you. A role at The Ned could be the beginning of a new career, rather than just another job.
Hotel Overview
Originally a bank, the Grade-1 listed building has been developed and restored to hold 252 hotel bedrooms, twelve restaurants and bars, a member’s club, a gym, Cowshed spa and two swimming pools, as well as six dedicated event spaces.
Restaurants at The Ned
Eight restaurants sit amidst the grandeur of The Ned’s historic 3,000 square metre lobby, serving dishes that span the globe.
Each of the restaurants has its own distinct space, naturally separated by 92 verdite columns and rows of Grade I-listed banking counters.
Our restaurants include: Cecconi’s City of London (Italian), Millies (English Brasserie), The Nickel (American Diner), The Grill Room (US Steakhouse), Kaia (modern Asian-Pacific), Zobbler's (Jewish-Style Deli), Cafe Sou (Parisian-inspired Cafe), Malibu Kitchen (Californian Style).
Our bartenders will be whipping up classic cocktails with a modern twist.
We offer:
• One of the most competitive salaries in the industry.
• 28 paid holidays per annum inclusive of bank holidays
• Complimentary meals on duty
• Annual staff events
• Discounted rates at The Ned
• Fantastic career growth opportunities.
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.